Frequently Asked
Questions

SouqLocal is the UAE's fastest growing marketplace with maximum online reach and credibility. With thousands of registered customers and growing daily page visits, we are the strongest partner to take your products to customers all across the UAE.

Anyone selling new and genuine products is welcome. To start selling you need:

1. UAE Trade License or VAT Registration Number
2. Emirates ID (for individual sellers)
3. Bank account and KYC documents (Address Proof, Cancelled Cheque)
4. Minimum of 1 unique product to sell

Selling on SouqLocal is simple:

1. Register at the SouqLocal Seller Portal.
2. List your products under specific categories.
3. Once an order is received, pack the product and mark it as ‘Ready to Dispatch’. Our logistics partner picks it up and delivers to the customer.
4. Once dispatched, SouqLocal will settle your payment on the 10th of every month.

Currently SouqLocal focuses on physical products. If you sell services alongside products, please contact our seller support team to discuss the best approach for your business.

No. SouqLocal handles all shipping. Simply pack your product and keep it ready for dispatch. Our logistics partner will pick up from your location and deliver directly to the customer.

You will need the following documents:

1. UAE Trade License or VAT Registration Number
2. Emirates ID
3. Bank account details and KYC documents (Address Proof, Cancelled Cheque)

As a seller, you set your own product prices. SouqLocal only charges a small commission on successful orders. You are in full control of your pricing strategy.

Yes. Customers can share ratings and reviews on your products. Good ratings improve your visibility on SouqLocal and bring more orders. Negative feedback is an opportunity to improve your products and service quality.

SouqLocal has a dedicated seller support team available 6 days a week. You can reach us by email at sellersupport@souqlocal.ae or raise a ticket through your Seller Dashboard once registered.